Welcome to the ANNAFOXY website.

The Privacy Policy explains the types of personal data we collect, how we process that data, and how we will protect it in accordance with applicable law. 

For additional information, please refer to our Terms of Service for details regarding our services.

Below you can find information on how we treat the personal data of users who browse our sites, given in pursuance to and for the purposes of art. 13 of the EU Regulation 2016/679, which can be found at EUR-Lex. For any questions that may not be answered here, you can contact us at any time by emailing info@annafoxy.com.

WHO IS THE DATA CONTROLLER OF USERS’ PERSONAL DATA? HOW CAN I CONTACT THE DATA CONTROLLER?

The data controller, as defined by art. 2 of the EU Regulation 2016/679, is the person who determines the purposes and means of processing personal data. The chief marketing officer, Mr. Arsen Burleev, with administrative headquarters in Dnipro (Ukraine), is the data controller of users’ personal data who consult and use the sites. You can contact him by sending an email to: info@annafoxy.com.

WHO WILL PROCESS YOUR PERSONAL DATA?

Your personal data will be processed by authorized personnel of “Annafoxy Handels GmbH”. In addition, we may disclose personal data to:

• You and, where appropriate, your appointed representatives.

• Legal and regulatory authorities, upon request, or for reporting any actual or suspected breach of applicable law or regulation.

• Accountants, auditors, consultants, lawyers, and other outside professional advisors to “Annafoxy Handels GmbH”, subject to binding contractual obligations of confidentiality.

• Third-party processors (e.g., payment services providers, shipping companies), located worldwide, subject to the requirements noted in EU Regulation 2016/679.

• Relevant parties, regulatory bodies, governmental authorities, law enforcement agencies, or courts, for establishing, exercising, or defending legal claims.

• Relevant third-party acquirers or successors in the title, in the event of a business or asset transfer (including reorganization, dissolution, or liquidation).

• Third-party providers where our Site uses advertising, plugins, or content. Review their privacy policies before interacting with such third parties.

WHERE IS YOUR PERSONAL DATA PROCESSED?

The data will be processed using computerized, telematic, and paper-based tools, ensuring security, confidentiality, and accuracy in updating and relevance according to the stated purposes.

WHAT DATA DO WE COLLECT?

We collect the following categories of personal data:

• Personal details: Given name(s); preferred name; and, in some cases, photograph.

• Demographic information: Gender; date of birth/age; nationality; salutation; title; and language preferences.

• Contact details: Correspondence address; shipping address; telephone number; email address; details of Personal Assistants; messenger app details; social media details; and records of interactions with our Customer Care team.

• Expertise: Professional history, qualifications, experience, participation in events, and other professional skills.

• Consent records: Records of any consent given, including date, time, and means of consent.

• Purchase details: Personal data required to complete and ship your purchase (name, billing address, delivery address, payment details, etc.).

• Payment details: Invoice records; payment records; billing address; payment method; bank account or credit card details.

• Data relating to our Site: Device type; operating system; browser type; IP address; usage data; cookie data; and aggregate statistical information.

• Employer details: Name, address, telephone number, and email address of your employer, if relevant.

• Content and advertising data: Records of interactions with online advertising and content.

• Views and opinions: Any views and opinions you choose to send to us or post about us on social media.

HOW DO WE COLLECT YOUR DATA?

• Cookies: We use cookies to monitor site visits and understand page popularity.

• Browsing the Site: We collect and process personal data when you browse our sites without registration or filling in online forms.

• Using Web Services: We collect personal data when you use web services available on the websites.

• Contacting Us: We collect personal data when you send an email to the addresses on our sites.

• Filling Out Web Forms: We collect personal data when you interact with our services (e.g., request newsletters, make purchases).

• Gift Cards: We process data related to gift cards and gift purchases.

COOKIE POLICY

We use cookies on our site to enhance your browsing experience and to understand how you interact with our website. The types of cookies we use include:

• Required Cookies: Necessary for the site to function properly, such as logging in and adding items to the cart.

• Personalization Cookies: Store details about your actions to personalize your next visit.

• Marketing Cookies: Optimize marketing communications and show ads on other sites.

• Analytics Cookies: Help us understand how you interact with the site and identify areas for improvement.

When you visit our site, a cookie consent banner allows you to choose which cookies to accept. You can accept all cookies, decline all, or save your choices. Required cookies are enabled by default.

WHAT ARE THE PURPOSES AND LEGAL BASES OF “Annafoxy Handels
Gmbh” PERSONAL DATA PROCESSING?

TYPE OF PROCESSING	FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?	WHAT ARE THE LEGAL BASES OF THE PROCESSING OF YOUR PERSONAL DATA?	HOW LONG DO WE KEEP YOUR PERSONAL DATA?
Browsing our website	Whilst visiting our sites, IT systems in charge of their operation acquire data (e.g. IP addresses, domain names, URL's); the transmission of these is implicit and necessary for the Internet to function. “Annafoxy Handels Gmbh” uses this data to allow users to navigate and obtain anonymous statistical information on the use of the sites, to check its correct functionality, or to investigate responsibility in case of possible computer-related crimes.	The need to allow users to navigate the sites.   The legitimate interest of “Annafoxy Handels Gmbh” is to guarantee the correct functioning of IT systems and investigate alleged computer-related crime (also based on a legal obligation).	The data remains on our systems for a period of time not exceeding thirty days, except in case of investigations of responsibility for computer-related crimes, for which a legal obligation or a request by the authorities could require conservation for a longer period.
Subscribing to the newsletter	The newsletter is a communication with promotional and advertising content sent to all interested parties who request it.	Your consent. We only use the data requested in the registration form with your consent.	The data you communicate to us in order to subscribe to the Newsletter will be retained until we receive a request to unsubscribe from you. In this case, we will delete your data from our databases within 72 hours of the request.
	On some of our sites, signing up for the newsletter implies sending promotional communications that are not generalized but targeted based on the language, gender, and country of origin of the person concerned. This means that we process the data we receive to divide the subscribers into separate groups by language, gender, and country of origin. Thus, the newsletter sent to you is as close as possible to what you may have requested and what may interest you.
Purchasing products	The data you provide us with will be used to process your purchase orders and related activities (taking your orders, shipment of goods, billing, payment processing, processing an exchange, return or reclamation of order etc.).	The need to execute the contract of sale of products or pre-contractual measures adopted according to your request.	Your personal data will be kept for the time required to fulfill the contractual obligations as well as the obligations imposed by law (e.g. for tax matters) in relation to the performance of the sales activity.
Customer Care	We offer a support service (via chat, telephone, email) for all your needs relating to purchasing our products or using our services. In some cases, we may ask you for personal information if this is necessary in order to respond to the requests you make via our Customer Care.	The need to execute the contract of sale of products or pre-contractual measures adopted according to your request.	Your personal data will be processed for the duration strictly necessary to achieve the processing purposes.
Surveys regarding your satisfaction	We may send you surveys to ascertain the level of satisfaction with our services and products.	Your consent for marketing. We use the data provided in the questionnaires, only with your prior consent, to send you surveys regarding your satisfaction with products purchased by you and/or the services provided through Customer Care.   In some limited cases, we use the legitimate interest of “Annafoxy Handels Gmbh” (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).	Your personal data will be processed for the duration strictly necessary to ascertain your level of satisfaction and, in any case, no longer than five years from collection.
Loyalty program	Manage your participation in the “Annafoxy Handels Gmbh” loyalty program, which enables you to receive discounts and other benefits and, more generally, for all related contractual and administrative obligations.	The need to provide subscribers with the services offered under the loyalty program.	We keep your data no longer than is necessary to manage your participation in the loyalty program. In any case, information relating to your purchases and your interactions with us shall be processed for no longer than 12 months from the date they were collected. If you decide to leave the loyalty program, your data will be deleted within the following three months.
		By joining the program, you consent to the processing of data necessary for the loyalty program’s performance.
Direct marketing	We process personal data to contact you via email, telephone, direct mail, or other communication formats with the purpose of sending commercial communications, carrying out market research, and providing you with information regarding the Site, products, or services that may be of interest to you. We also process personal data for the purposes of displaying content tailored to your use of our Site, products, or services. If we provide our Site, products, or services to you, we may send or display information to you regarding our Site, products, or services, upcoming promotions, and other information that may be of interest to you, including by using the contact details that you have provided to us, or any other appropriate means, subject always to obtaining your prior opt-in consent to the extent required under applicable law.	Your consent to receive these communications will be valid for mailings through automated systems without the intervention of an operator (e.g. email, sms), and for the traditional methods of contact (e.g. written mail). You can withdraw your consent for the processing of your data for this purpose by writing an email to info@annafoxy.com at any time.	Until we receive a request for withdrawal of consent or for direct marketing treatments based on our legitimate interest until you object to the processing.
Profiling	We will use data to make use of individual services (for example, data released to make purchases or data following adherence to a loyalty program) for "profiling", or the analysis of the social composition of consumers based on age, gender, country of origin, profession, consumption habits, etc. Profiling requires data processing to be carried out, which enables us to create consumer groups divided by market segments based on a minimal set of elements (e.g., gender, country of origin), and more advanced profiles based on preferences, online behavior, and previous purchases. This activity has a dual purpose: to enable us to develop products and services with features that correspond with our consumers’ preferences and to allow us to send you advertising messages in line with your styles and interests.	Your consent.	Five years, with the exception of data regarding purchases, which will be kept for three years
	In order to understand your styles and interest in our products and our communications, we may also use automated systems that do not, in any case, entail legal effects or other significant effects for the customer.	Only with your permission will we proceed with profiling activities. You can withdraw your consent at any time by sending an email to info@annafoxy.com.
Anti-fraud measures	With regard to online purchases, verification of correspondence between the purchasing subject and the holder of the selected means of payment will occur.	It is a legitimate interest to prevent and combat fraud.	24 months from the date of collection.
Participation in events, competitions, and thematic initiatives of an extraordinary and temporary nature	We use the data to enable you to participate in special initiatives you wish to take part in from time to time. For each event, we will provide you with specific information that will detail the type of data processed, the storage duration, and the specific processing purposes.	We will only collect your data with your consent.	For each event, we will provide you with specific information that will detail the storage duration for specific processing purposes.
Gifts and Gift Cards	If you provide us with someone else's data (the beneficiary of the Gift) - for example, if you purchase a product to be delivered to a friend or as a gift, we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend. If you are receiving an item as a gift, we will process your data only to fulfill the gift request and our contractual obligations. We treat the name and e-mail address of the beneficiary of the Gift Card (i.e the person who will receive it as a gift) as the necessary contact details in order to deliver the Gift Card and ensure its use.	It is [the company name]'s legitimate interest to ensure the delivery and use of the Gift Card to its beneficiary.	The beneficiary's data is processed only for the specific duration necessary for the latter's delivery and/or use of the Gift Card.

 

DOES “Annafoxy Handels GmbH” COMMUNICATE OR CIRCULATE PERSONAL INFORMATION?

“Annafoxy Handels GmbH” communicates personal data to third parties only when necessary and functional to achieve the data processing purposes in accordance with the service you have requested. We only communicate personal data after informing you and, where necessary, obtaining your consent.

In general, data acquired during navigation may be accessed by third-party companies providing technical assistance and data processing services (e.g., hosting activities). These third-party companies are appointed as Data Processing Managers.

The data collected through individual services and for the purposes indicated in this policy may be communicated to:

• Subjects to whom access is granted by law or regulation (e.g., public security authorities and police forces).

• Companies belonging to “Annafoxy Handels GmbH” as parent, subsidiary, or associated companies.

• Data processing and IT service companies (e.g., web hosting, data entry, IT infrastructure management, e-mail marketing services).

• Companies providing consultancy services.

Specific services provided through our website may involve communication through:

• Payment service providers

• PayPal

• Shipping companies

• Financial institutions

• Mailing and correspondence service providers

In cases of explicit request and authorized by law, data may be communicated to Public Security Authorities and police forces.

DOES “Annafoxy Handels GmbH” TRANSFER PERSONAL DATA TO NON-EU COUNTRIES?

Personal data collected through this website may be transferred outside the EU (particularly to Ukraine and the USA) for storage on the servers of Customer Relationship Management service providers. This transfer is conducted under Standard Contractual Clauses approved by the European Commission (Decision 2010/87/EU). You can obtain a list of appointed data processors by contacting info@annafoxy.com.

WHAT ARE THE RIGHTS THAT YOU CAN EXERCISE AS A CONCERNED PARTY?

You can exercise your rights regarding personal data by contacting info@annafoxy.com. We will respond to your request as soon as possible and, in any case, within 30 days upon receipt. We may request a copy of an identification document to verify your identity.

• Right not to provide personal data: Note that we may not be able to provide full benefits of our Site, products, or services without your personal data.

• Right of access: You have the right to know if your personal data is being processed, and if so, to obtain a copy of such data and be informed about its source, categories, recipients, purposes of processing, automated decision-making processes, retention period, and your rights.

• Right of rectification: You can request the rectification of inaccurate data or update incomplete data.

• Right of erasure: You can request the erasure of personal data if it is no longer needed for the purpose for which it was collected or if we are no longer authorized to process it.

• Right of restriction of processing: You can request restrictions on processing in specific cases, such as disputing data accuracy or processing legality.

• Right of consent withdrawal: You can withdraw your consent for all processing of data requiring it.

• Right of data portability: If data is processed based on consent or a contract, or by automated means, you can receive your data in a structured format and request its transfer to another company, if technically feasible.

• Right of opposition: You can object to processing based on legitimate interest, including profiling.

If you believe that the processing of your personal data violates EU Regulation 2016/679, you have the right to file a complaint with the competent data protection supervising authority.

We reserve the right to update this policy regularly. Please consult our data protection declaration periodically to stay informed of any changes.

CONTACT US

If you have any questions or need further assistance, please contact our customer service team at info@annafoxy.com.

We are here to help!